Question 1

What is Fideliya?

Accepted Answer

Fideliya is a platform that lets you create digital loyalty passes for Apple Wallet and Google Wallet in under 3 minutes. Perfect for small businesses, restaurants, and retailers who want to reward loyal customers.

Question 2

Is Fideliya free to use?

Accepted Answer

Yes! Fideliya has a free forever plan that includes 1 loyalty pass, 100 customers, QR scanner, basic analytics, and 1 team member. You can upgrade to Pro or Enterprise plans for more features.

Question 3

Which wallets does Fideliya support?

Accepted Answer

Fideliya supports both Apple Wallet and Google Wallet. Your customers can add their loyalty passes to either wallet and earn rewards with every visit.

Question 4

How do customers earn and redeem rewards?

Accepted Answer

Customers present their digital pass with a QR code at your point-of-sale. You scan the QR code using our built-in scanner to add stamps or points. When they reach a threshold, they can redeem rewards.

Question 5

Can I use Fideliya for multiple locations?

Accepted Answer

Yes! Pro and Enterprise plans support multiple locations. You can manage all your stores from a single dashboard and track performance across locations.

Question 6

Do you offer API access?

Accepted Answer

Yes, Enterprise plans include API access with up to unlimited calls per month. You can integrate Fideliya with your existing POS system or build custom workflows.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. All payments are processed securely with EU-based data centers.

Question 8

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. Your plan will remain active until the end of the billing period, and you can export your data before leaving.

Feature	Free	Starter	Pro	Enterprise
Loyalty passes	1	3	10	Unlimited
Customers per pass	50	500	Unlimited	Unlimited
Monthly pass creations	1	5	10	Unlimited
Team members	1	1	3	6
Locations	1	3	10	Unlimited
Apple & Google Wallet
QR code scanner
Advanced analytics
Custom branding
Push notifications
White-label
Multi-location
Referral program
Partner portal
Gift cards			Coming soon	Coming soon
Subscription passes			Coming soon	Coming soon
Webhooks
AI insights
API access			50K calls/mo	Unlimited
Priority support
Dedicated account rep
Custom integrations
Custom domain
SSO/SAML
Audit logs
SOC2 compliance
99.9% SLA

Start free. Upgrade when you grow.

Free

Starter

Pro

Enterprise

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Questions before you start?