What keeps gym members coming back to a loyalty program?
What keeps gym members coming back is a reward for showing up that they can watch moving, and Fideliya gives them one on a pass in Apple Wallet and Google Wallet. The members who keep paying but stop coming are the ones a gym loses next, so the program's real job is to catch them early. Each check-in moves the count toward a reward you name, and members see that progress on the phone they bring to every workout. When someone goes quiet, the dashboard shows it, and you decide whether to send them a message. Members join once at the front desk: they scan the QR code, fill in a short form with a name and an email, and the pass lands in their wallet with no app to download. On Pro, Analytics sorts your members into New, Regulars, Due back and Lost, and Lost is anyone with no visit in 90 days or more.
A loyalty pass lands in Apple Wallet, the visit is stamped and the reward notification arrives on the phone.
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Related answers
Which loyalty program fits a gym?
A gym loyalty program should reward showing up, not spending. Here is the format that fits members who already pay monthly.
How do I start a gym loyalty program?
The steps to launch a gym loyalty program: design the pass, pick the reward, put a QR code at the front desk and enroll members at signup.
Your pass, ready in five minutes
14 days free. No card. If your regulars don't join, you pay nothing.