Pricing
No hidden fees. Cancel anytime. 20% off with annual billing.
Showing yearly prices
A loyalty program has five cost lines. Only one of them is the software.
| Cost line | What decides it | On Fideliya |
|---|---|---|
| Software | Your customer count and how many people scan | Free for 20 customers and the owner scanning. €49.99 a month, or €39.99 billed yearly, for 2,500 customers, 4 locations and 5 team seats. From €99.99 a month for unlimited customers and locations and 10 seats. |
| The pass | Paper print runs, or a wallet pass | The Apple Wallet and Google Wallet pass is included on every plan, Free included. Nothing to print, nothing to reprint. |
| Rewards | What the reward costs you, times how many customers reach it | Set by you. The reward is the one cost that only appears when the program works. |
| Staff time | One scan per visit | The scanner runs in a phone browser. On Pro, each of 5 team members scans under their own login. |
| Hardware, setup and message fees | The vendor's model | No fee on any plan. Messages come with the plan: 1 a month on Free, 3 on Pro, 10 on Enterprise, and extra packs can be bought. |
Three platforms owners compare with Fideliya, at the price each lists on its own pricing page.
| Platform | Starts at | Apple Wallet and Google Wallet passes |
|---|---|---|
| Fideliya | Free for 20 customers, then €49.99 a month (Pro) | Included on every plan, Free included |
| BonusQR | Free, then €19/mo (Basic) | Included on the free plan |
| FaveCard | Free, then 39 USD/mo (Pro) | Pro feature; included during a new account’s trial period |
| Loopy Loyalty | 25 USD/mo (Starter) | Included on all plans |
Pricing and features verified at each vendor’s own pricing page on 2 October 2026. Competitor pricing changes often: figures are accurate as of that date. FaveCard re-read on 22 October 2026.
Add-ons
€49.99one time
Remove the Fideliya mark from every pass, gift card and customer page on this account. One payment, kept for good.
Available on Pro and Enterprise
Enterprise: +€40.00/month per additional business. Maximum businesses: 5.
The same product on every plan: your pass, the scanner and your regulars, in 45 seconds.
Fideliya on a coffee shop, in 45 seconds: the pass in both wallets, the editor and AI covers, stamps or points, the scanner, the lock screen, messages, nearby, referrals, gift cards, team, analytics and five languages.
With Fideliya, nothing to start: the free plan holds 20 customers, with no time limit and no card. Pro is 49.99 euros a month, or 39.99 euros a month billed yearly, for up to 2,500 customers. There is no setup fee, no hardware to buy and no fee per message. The one other cost is the reward you choose to give.
Free covers one business, one location and one active pass, with room for 20 regulars. Apple and Google Wallet passes, the QR scanner and one broadcast a month are all included. There is no time limit and no card. Fideliya keeps the plan free for as long as you stay inside those numbers.
Nothing is charged: you started with no card, nothing to cancel. The account settles on Free unless you choose Pro. Nothing is deleted: your pass and its design, your customers and their stamps all stay, and the pass in their wallet keeps working. Pro features such as referrals, gift cards and the longer analytics stop until you move to Pro.
Every new account opens with 14 days of Pro features. No card, no checkout, nothing to cancel. The caps stay at Free during the trial: 20 customers, one location. So the trial shows you what Pro does, not how much it holds. When it ends the account settles on Free until you choose to pay.
Pro is 49.99 euros a month. Billed yearly it costs 39.99 euros a month, charged once as 479.88 euros for the year. That is 20% less than paying month to month. The plan is identical either way: the annual price buys the same Pro, not a different one.
Six: EUR, USD, GBP, MAD, AED and QAR. Fideliya sets a real price in each one rather than converting at checkout, so the figure on this page is the figure Stripe charges. The page picks your currency from where you are opening it. Every plan and both billing intervals exist in all six.
Yes. US dollars and British pounds, alongside euros, Moroccan dirhams, UAE dirhams and Qatari riyals. The page shows your country's currency and the checkout charges the same one.
Fideliya moves the account to Free at the end of the period you have already paid for, not the moment you cancel. Passes already in your customers' wallets stay there and keep working. No cancellation fee, no notice period, no minimum term. Export your customer list as CSV before the period ends, since that is a Pro feature.
Nothing breaks at the number itself. Fideliya carries you past it silently: six more regulars on Free, three hundred on Pro. Inside that buffer everything enrolls as normal and your dashboard warns you. Past it, new enrollments are refused and everyone already holding a pass keeps earning. Upgrade and the door opens again.
The Enterprise price covers one business. Each additional business is 50 euros a month on top, up to five in total, and the total moves with the count: one is 99.99, five is 299.99. You add or remove a business from the billing page and the change is prorated. Beyond five, write to us and we will work it out together.
Yes, and it is a one-time purchase rather than a plan: 49.99 euros, once, on Pro or Enterprise. No plan includes it, Enterprise included. It covers every business on the account and every surface a customer sees, and it does not lapse. Passes already in a wallet drop the mark on their next refresh.
14 days of Pro features from sign-up. No credit card needed.