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Insights on loyalty, retention, and wallet passes for modern businesses

Apple Wallet & Google Wallet Loyalty Cards: Everything Business Owners Need to Know

How wallet passes work, what customers see at the counter, how to design them, distribute them, and use them to build a loyalty program that runs itself.

16 min readMay 24, 2026

General

Digital Loyalty Cards vs Paper Stamp Cards: The Complete Guide

Paper stamp cards are cheap. Apps are expensive. Wallet passes sit in the middle. Here is everything you need to know to choose the right loyalty delivery mechanism for your business.

17 min readMay 24, 2026

General

The Complete Guide to Loyalty Programs for Small Businesses

Everything a small business owner needs to know about loyalty programs — what works, what doesn't, and how to build one that brings customers back.

18 min readMay 24, 2026

General

Why Customers Abandon Loyalty Programs (And How to Fix It)

Most loyalty programs lose the majority of enrollees before the first reward. Here is why — and the design changes that stop the bleed.

7 min readMay 18, 2026

General

Customer Retention Statistics Every Business Should Know in 2026

The numbers behind retention: what it costs to lose a customer, what loyalty programs actually return, and the benchmarks that separate growing businesses from stagnant ones.

6 min readMay 18, 2026

General

Apple Wallet Loyalty Cards: What Business Owners Need to Know

Everything about putting your loyalty card in Apple Wallet — how it works, what customers see, what it costs, and why adoption rates beat app-based programs.

7 min readMay 18, 2026

General

5 Loyalty Program Mistakes That Kill Customer Retention

Most loyalty programs fail quietly. These five mistakes — from unreachable rewards to invisible tracking — are the ones that make customers stop coming back.

7 min readMay 18, 2026

General

How Much Does a Digital Loyalty Program Cost in 2026?

The real cost breakdown for small businesses: platform fees, hidden charges, and what you actually get at each price point. Plus how free tiers really work.

8 min readMay 18, 2026

Restaurant

How to Create a Loyalty Program for Your Restaurant

A practical guide to building a restaurant loyalty program that brings diners back — without coupons, apps, or commission-hungry platforms.

6 min readMay 16, 2026

Restaurant

Customer Retention Guide for Restaurants: What Actually Works in 2026

Most restaurants lose 45% of first-time diners. Here's what the ones that keep them do differently — and it's not discounts.

6 min readMay 16, 2026

Bakery

How to Create a Loyalty Program for Your Bakery

A practical guide to building a bakery loyalty program that turns daily bread buyers into regulars — without flour-dusted stamp cards.

7 min readMay 15, 2026

Gym & Fitness

How to Create a Loyalty Program for Your Gym

A practical guide to building a gym loyalty program that rewards showing up — not just paying the membership. Streaks, milestones, and real retention.

8 min readMay 15, 2026

Retail

How to Create a Loyalty Program for Your Boutique

A practical guide to building a boutique loyalty program that feels exclusive — not like a fast-food stamp card. Early access, store credit, and real recognition.

7 min readMay 15, 2026

Gaming

How to Create a Loyalty Program for Your Gaming Center

A practical guide to building a gaming center loyalty program that turns casual visitors into weekly regulars — with streaks, levels, and free hours.

7 min readMay 15, 2026

Barber

How to Create a Loyalty Program for Your Barber Shop

A practical guide to building a barber shop loyalty program that keeps clients coming back every three weeks — without printing another paper card.

7 min readMay 14, 2026

Salon

How to Create a Loyalty Program for Your Hair Salon

A practical guide to building a salon loyalty program that keeps clients rebooking — even when their favorite stylist leaves.

7 min readMay 14, 2026

Spa & Wellness

How to Create a Loyalty Program for Your Spa

A practical guide to building a spa loyalty program that feels premium — not transactional. Low-frequency, high-value retention done right.

7 min readMay 14, 2026

Hotel

How to Create a Loyalty Program for Your Independent Hotel

A practical guide to building a hotel loyalty program that converts OTA guests into direct bookers — without competing with Marriott Bonvoy.

8 min readMay 14, 2026

General

Digital Loyalty Cards vs Stamp Cards: Why It's Time to Switch

Paper stamp cards still work — sort of. Here is what changes when you move loyalty into Apple Wallet and Google Wallet, with the numbers to back it up.

7 min readMay 12, 2026

Coffee

Customer Retention Guide for Coffee Shops: What Actually Works

Most coffee shops focus on getting new customers. The ones that thrive focus on the second visit. Here is a retention framework that compounds.

8 min readMay 11, 2026

Coffee

How to Create a Loyalty Program for Your Coffee Shop

A practical guide to building a coffee shop loyalty program that actually brings customers back — without printing another paper card.

6 min readMay 10, 2026

Blog — Fideliya