Fideliya connects your loyalty program to ChatGPT and Claude, so you can ask how your shop is doing and get the answer from your own figures. Ask who your best customers are, who is due back, or have the assistant draft a message to bring them in: nothing is sent until you tap Confirm.
Ask ChatGPT or Claude how your shop is doing, who your best customers are and who is due back. Fideliya answers with your real figures.
Your shop, one question away
Know how your week went in one question
Ask "how was this week?" and see your visits, new customers and rewards, with the change since last week, drawn from your Fideliya account.
Know who to thank and who to win back
Your best customers, your newest, and the regulars who are due back, each on the pass they hold, without opening a dashboard.
A message to your customers, ready when you are
The assistant drafts the message and shows you who it reaches. You edit it, then tap Confirm. Without your tap, nothing is sent.
Gift cards, sent from the chat
Ask for a gift card for a customer; you review it, confirm, and it goes out, ready to add to their wallet.
You choose what it can do
Connect an assistant with read-only access, so it answers questions and never prepares anything to send.
You run a shop, not a spreadsheet. Fideliya’s connector lets you ask the AI assistant you already use, ChatGPT or Claude, about your loyalty program in plain words, and it answers with your own figures: this week’s visits, your best customers, the regulars who are due back.
When the answer calls for action, the assistant prepares it. A message to the customers who stopped coming, a gift card for a regular: you see it on a card in the chat, change what you want, and tap Confirm. Nothing goes out without that tap.
The connector comes with Fideliya Pro, €49.99 a month, and with Enterprise. You connect it once from your Fideliya dashboard, and you choose whether it can only read or can also prepare messages for you to confirm.
Simple, transparent pricing
Turn visitors into regulars. Start free.
Free
€0.00/ month
1 business · 1 active pass · 20 customers
Pro
€49.99/ month
1 business · 1 active pass · 2,500 customers · 4 locations
Enterprise
€99.99/ month
1 business included, up to 5 · 1 active pass each · Unlimited customers · Unlimited locations
- No credit card required
- Cancel anytime
Frequently asked questions
Yes. Fideliya’s connector links your account to ChatGPT or Claude, so you can ask how your shop is doing, who your best customers are or who is due back, and the answer comes from your own Fideliya figures.
It can prepare them. The assistant drafts the message and shows who it will reach; you edit it and tap Confirm. Nothing is sent without your tap.
Fideliya Pro, at €49.99 a month, and Enterprise. You connect it once from your dashboard.
Yes. You choose each connection’s access from your Fideliya dashboard: Read only answers questions and never prepares anything to send.
No. Your customers keep their pass in Apple Wallet or Google Wallet as always. The connector is for you.
Ready to get started?
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