How does a restaurant loyalty program work?
A restaurant loyalty program with Fideliya turns first-time diners into regulars, using a pass your guests keep in Apple Wallet and Google Wallet. The visit you most need to earn is the second one, so reward early: a complimentary appetizer on the return visit lands while the first meal is still fresh in memory. Reward visits rather than spend, because that builds the weekday regular you want more of. Diners join when the meal is over and the phone is already out to pay: they scan the QR code on the bill presenter, fill in a short form with a name and an email, and the pass saves to their wallet. There is no app to download. Put the same QR code in takeout bags to turn delivery orders into guests you know by name. Fideliya has a free plan to start, with Pro from €49.99 a month and no fee per diner.
A loyalty pass lands in Apple Wallet, the visit is stamped and the reward notification arrives on the phone.
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Related answers
What makes a coffee shop loyalty program work?
What makes a coffee shop loyalty program work: early rewards that win the second visit, and a sign-up that fits the morning rush.
How do customer loyalty programs work for a bakery?
A bakery loyalty program makes your daily regulars visible, counts every visit, and shows you when someone stops coming in.
How much does a loyalty program cost?
The full cost of a loyalty program for a venue: the software, the hardware, and the rewards you give, which is where the real cost sits.
Your pass, ready in five minutes
14 days free. No card. If your regulars don't join, you pay nothing.