What should spa loyalty software do?
Spa loyalty software should bring clients back for their next treatment without adding work at reception, and Fideliya does that with a stamp or points pass in Apple Wallet and Google Wallet. It runs beside your booking system rather than replacing it: bookings and payments stay where they are, and reception scans the client's pass from a phone browser at checkout, so there is no hardware to buy. A client scans one QR code at reception, fills in a short form with a name and an email, and the pass saves to their wallet. There is no app to download. Every visit moves the pass toward the reward you name, and the dashboard shows which clients have gone quiet. Fideliya is free for 20 clients, and Pro, €49.99 a month, carries 2,500 clients, four locations, five staff seats and gift cards for treatments sold up front.
A loyalty pass lands in Apple Wallet, the visit is stamped and the reward notification arrives on the phone.
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Related answers
How should a spa loyalty program work?
How to shape a spa loyalty program: a short goal, stamps or points that suit your treatments, and a pass that brings clients back sooner.
How does a hair salon loyalty program work?
How a salon loyalty pass in Apple Wallet and Google Wallet keeps clients rebooking, from the first scan at the chair to every appointment after.
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14 days free. No card. If your regulars don't join, you pay nothing.