Short answer

How do customer loyalty programs work for a boutique?

A boutique customer loyalty program with Fideliya brings a one-time shopper back for the next visit, using a pass your customers keep in Apple Wallet and Google Wallet. In a shop where a small accessory and a coat are very different baskets, you can reward spend with points or reward the return itself with stamps, and either way you build a list of the customers who chose to keep your pass. That list is the audience you reach when new stock arrives. A customer scans the QR code at the counter or on the receipt, fills in a short form with a name and an email, and the pass saves to their wallet. There is no app to download. It updates at every purchase. A broadcast reaches the lock screen of your pass holders and nobody else: Free includes one a month, and Pro, €49.99 a month, includes three.

October 22, 2026

A loyalty pass lands in Apple Wallet, the visit is stamped and the reward notification arrives on the phone.

Your pass, ready in five minutes

14 days free. No card. If your regulars don't join, you pay nothing.

See a pass in your wallet in ten seconds

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How do customer loyalty programs work for a boutique? | Fideliya