How does a points loyalty program work in a wallet app?
A points loyalty program in a wallet app keeps the balance on a pass in Apple Wallet or Google Wallet, and Fideliya runs it for your venue with no separate app for customers to download. Customers come back when they can see how close they are, and here the balance sits on the phone they already carry, updated after every scan. You decide what a visit is worth: set the points a scan adds, or award a custom amount at the counter, then set the goal and the reward waiting there. A customer scans your QR code, fills in a short form with a name and an email, and taps Add to Wallet. When staff scan the pass, the points update on the customer's phone at once, so the balance they see is the one you recorded. Fideliya's Free plan issues a real wallet points pass for up to 20 customers, with no payment details asked.
A scan at the counter adds a stamp or points, and the pass updates on the customer’s phone.
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Related answers
How does a Google Wallet stamp card work?
A stamp pass in Google Wallet replaces the paper stamp card: one scan adds one stamp, and the reward shows when the goal is reached.
How do customer loyalty programs work for a boutique?
How a boutique loyalty pass brings one-time shoppers back, rewards spend or visits, and lets you reach the customers who kept it.
What is a wallet loyalty pass?
A wallet loyalty pass is your loyalty program saved in Apple Wallet or Google Wallet: never lost, nothing to install, updated at every visit.
Your pass, ready in five minutes
14 days free. No card. If your regulars don't join, you pay nothing.