Short answer

How does a loyalty card without an app work?

Without an app, your loyalty program becomes a pass your customers keep in Apple Wallet or Google Wallet, and Fideliya issues it for your venue so nobody has to win a download before earning a single visit. What you gain is more of your walk-ins actually joining, and a list of regulars you can see and reward. A customer scans the QR code at your counter, fills in a short form with a name and an email, and taps Add to Wallet. The pass is on their phone right away and starts working at the first scan. There is nothing for them to delete later either, because it is not an installed app. Staff scan the pass at each visit, and the stamps or points update on the customer's phone, so the balance they see always matches yours. Fideliya's Free plan covers up to 20 customers with wallet passes included.

October 22, 2026

A loyalty pass lands in Apple Wallet and Google Wallet, with nothing to install.

Your pass, ready in five minutes

14 days free. No card. If your regulars don't join, you pay nothing.

See a pass in your wallet in ten seconds

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How does a loyalty card without an app work? | Fideliya