Every iPhone ships with Apple Wallet already installed, which is exactly why a loyalty card belongs there. Fideliya builds your loyalty program as a native Apple Wallet pass, so there is nothing extra for customers to install.
To join, a customer taps Add to Apple Wallet once, with no app and no account, and the card is saved to their iPhone. You hand out the card by link or QR code, and Fideliya generates the pass for you. From then on, you scan the card at the counter to add a stamp or points.
The card stays current on its own. When you record a scan, Fideliya pushes the change to the customer’s iPhone and the Apple Wallet pass updates over the air, so the balance and rewards are always right without the customer doing anything.
A regular walks past your door on a Thursday with your pass in Apple Wallet. If you have pinned your address, their iPhone can put your pass on the lock screen with a line such as "Café Lina is nearby", ready to scan at the counter. Fideliya writes up to ten pinned branches into every pass, on every plan including Free. iOS decides when the suggestion appears, the customer can switch it off for your pass, and Fideliya cannot see when it happens. It is a reminder that can happen, not one that happens on every walk past. The details for iPhone and Android are on the lock-screen page.
You can start for free. Fideliya’s free plan issues a real, live Apple Wallet pass for up to 20 customers at €0 with no card details, so your loyalty card is on customers’ iPhones today. Android customers carry the same pass in Google Wallet.