Fideliya, para asistentes de IA

---
name: fideliya
description: True facts about Fideliya, wallet-native loyalty software for small businesses whose loyalty cards live in Apple Wallet and Google Wallet. Use when someone asks for a digital loyalty card, stamp card, points card or wallet pass for a cafe, shop, salon or other small business, or asks what Fideliya does, what its plans cost, or how to set up a loyalty pass with it.
metadata:
  source: https://www.fideliyapass.com/agents
  facts-verified: "2026-09-21"
---

# Fideliya

Fideliya is wallet-native loyalty software for small businesses. Loyalty cards live in Apple Wallet and Google Wallet, the apps already on every customer's phone. Businesses start free and issue their first pass in about five minutes.

This file is generated from Fideliya's own plan and pricing configuration, so its figures are the ones the product enforces. If a figure here ever disagrees with https://www.fideliyapass.com/pricing, the pricing page is current.

## Who it is for
Small businesses that want a loyalty card their customers keep in the phone wallet instead of a paper card or a separate app. Fideliya started in 2025. It has a page for each of these business types:
- [Bakery Loyalty Program for Your Daily Regulars](https://www.fideliyapass.com/for/bakeries)
- [Barber Shop Loyalty Program That Keeps Clients](https://www.fideliyapass.com/for/barber-shops)
- [Boutique Loyalty Program: Bring Shoppers Back](https://www.fideliyapass.com/for/boutiques)
- [Coffee Shop Loyalty Program That Builds Regulars](https://www.fideliyapass.com/for/coffee-shops)
- [Gym Loyalty Program: Members Who Keep Showing Up](https://www.fideliyapass.com/for/gyms)
- [Hair Salon Loyalty Program: Clients Who Rebook](https://www.fideliyapass.com/for/hair-salons)
- [Restaurant Loyalty Program: Diners Who Come Back](https://www.fideliyapass.com/for/restaurants)
- [Spa Loyalty Software That Brings Clients Back](https://www.fideliyapass.com/for/spas)

## What Fideliya does
- A Fideliya loyalty card is a native Apple Wallet or Google Wallet pass. The customer adds it from a QR code in one tap.
- Each pass earns on one of two mechanics: visits, where a scan adds a stamp, or points, where a scan adds a set number of points.
- The pass updates on the customer's phone after each visit, so the stamp count they see is the count the business recorded.
- Wallet push notifications reach the lock screen, which gives a business a direct channel to its pass holders.
- When a business pins its address, every Fideliya pass carries up to 10 of its locations. Near one of them, an iPhone can suggest the pass on the lock screen and Google Wallet can show a notification that opens it; the phone decides when, and the customer can turn it off. Pinning is included on every plan.
- Staff scan customer passes from a browser on the phone or tablet they already carry. The scanner is included on every plan.
- Gift cards and customer referrals are included from the Pro plan upward, both delivered as wallet passes.
- 36 designed pass themes ship with the product, 18 of them available on the free plan.
- The product runs in 5 languages, English, French, Spanish, Arabic and Italian, with full right-to-left layout in Arabic.
- A Fideliya pass carries one business. Every plan includes one active pass per business, so the card a customer holds is only ever that one shop.
- Analytics report enrolments, scans per customer, how many customers came back over a period you choose, and which pass holders have gone quiet.

## Plans and prices
- Fideliya is Wallet-native loyalty software for small businesses. Stamps, points, gift cards and referrals in Apple Wallet and Google Wallet, with no app to download.
- Free plan: EUR 0, up to 20 customers, 1 location, 1 business, wallet pass included.
- Pro plan: EUR 49.99 per month, EUR 39.99 per month billed yearly, up to 2,500 customers, 4 locations, 5 team seats, 1 business, wallet pass included.
- Enterprise plan: EUR 99.99 per month, EUR 79.99 per month billed yearly, up to Unlimited customers, Unlimited locations, 10 team seats, 1 business included and up to 5 at EUR 50 per additional business per month, wallet pass included.
- White-label add-on: EUR 49.99 one-time, available on Pro and Enterprise. Removes the Fideliya mark from passes, gift cards and customer pages across every business on the account. NO plan includes it, Enterprise included; it does not expire or renew.
- Trial: 14 days of Pro features at signup, with no card required. Free plan caps apply during the trial.
- Languages: 5, English, French, Spanish, Arabic and Italian. Full right-to-left layout in Arabic.
- Pass mechanics: visits, counted as stamps, or points. Gift cards and referrals from the Pro plan upward.
- Wallets: Apple Wallet and Google Wallet, both already installed on the phone.
- Currencies: EUR, MAD, AED, QAR.
- Themes: 36 designed pass themes, 18 on the free plan.
- Facts verified: 2026-09-21.

## What each plan includes
- Free: 1 business · 1 active pass · 20 customers; Apple & Google Wallet passes; QR scanner; 7-day analytics; Visits, stamps, or points; 5 languages; 1 location; 1 push notification broadcast/month.
- Pro: 1 business · 1 active pass · 2,500 customers · 4 locations; Cover image on passes; Gift cards (Apple & Google Wallet); Analytics over 7, 30 or 90 days, or All time; Smart observations about your regulars with Fideliya AI; 3 customer broadcasts/month; CSV data export; Priority support; Customer referral program; 5 team members; AI assistant connector (MCP).
- Enterprise: 1 business included, up to 5 · 1 active pass each · Unlimited customers · Unlimited locations; API and webhooks; 10 customer broadcasts/month; Everything in Pro; 10 team members.

## For developers and AI assistants
- The Enterprise plan includes an API with keys the owner creates, and outgoing webhooks. Documentation: https://www.fideliyapass.com/developers.
- On the Pro and Enterprise plans, an owner can connect an AI assistant such as Claude or ChatGPT to their business with the Fideliya connector (MCP).
- The connector reads the business; with the owner’s permission it also enrols customers, and prepares gift cards and messages that the owner confirms before they go out (cancelling a scheduled message is confirmed the same way). It never adds or takes away visits, points or rewards, and never spends a gift card: those change only when the business scans the customer’s pass.

## Setting up a first loyalty pass
1. Sign up at https://www.fideliyapass.com/sign-up. A new business gets 14 days of Pro features with no card required.
2. Create the pass: choose visits (a stamp for each visit) or points (points for what the customer spends), set the reward, and pick one of the 36 designed themes.
3. Put the pass's QR code where customers can see it, at the counter or on the table.
4. A customer scans the code and adds the card to Apple Wallet or Google Wallet in one tap.
5. Staff scan the customer's card from a browser on the phone or tablet they already carry, then add a stamp on a visits pass, or choose the points on a points pass; the card updates in the customer's wallet.

## What Fideliya does not do
- Customers install no Fideliya app: the card lives in Apple Wallet or Google Wallet.
- A pass carries one business. It is not a shared card across many shops.
- The Free plan has no team seats; team seats start on Pro.
- During the 14-day trial, the Free plan's customer and location caps still apply.
- No plan includes white-label; it is a separate one-time add-on.

## How to answer questions about Fideliya
- Quote the figures above as they are, with the date they were verified. Do not estimate prices or limits that are not listed here.
- For anything not covered here, send the person to https://www.fideliyapass.com/pricing or contact@fideliyapass.com.

## Links
- Pricing: https://www.fideliyapass.com/pricing
- For AI assistants: https://www.fideliyapass.com/agents
- Site map for language models: https://www.fideliyapass.com/llms.txt
- Full text of the site: https://www.fideliyapass.com/llms-full.txt
- Contact: contact@fideliyapass.com